Privacy policy
Last updated: May 25, 2026
My Store operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (“Services”). My Store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be associated with you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact Information including your name, billing address, shipping address, phone number, and email address.
- Financial Information including credit card numbers, debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmations, and other payment-related information.
- Account Information including your username, password, security questions, preferences, and settings.
- Transaction Information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
- Communications With Us including information you provide when contacting customer support or communicating with us.
- Device Information including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage Information including information regarding your interaction with the Services and how and when you use or navigate them.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, use the Services, communicate with us, or otherwise provide personal information.
- Automatically through the Services, including through cookies and similar technologies when you use our website or services.
- From our service providers, including when they collect or process information on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:
Providing, Customizing, and Improving the Services
We use your personal information to provide the Services, including to:
- Process payments and fulfill orders
- Manage returns, exchanges, and cancellations
- Maintain your account
- Arrange shipping and delivery
- Remember your preferences and interests
- Provide customer reviews functionality
- Personalize your shopping experience
- Recommend products based on your interests and purchases
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including:
- Sending marketing emails, text messages, or postal mail
- Displaying advertisements related to products or services
- Showing ads based on your browsing or purchasing activity
Security and Fraud Prevention
We use your personal information to:
- Verify your account
- Secure transactions and shopping activities
- Detect, investigate, and prevent fraudulent or malicious activity
- Protect public safety and maintain service security
You are responsible for maintaining the confidentiality of your account credentials.
Communicating With You
We use your information to:
- Provide customer support
- Respond to inquiries
- Maintain our relationship with you
Legal Purposes
We may use your information to:
- Comply with legal obligations
- Respond to legal requests or government authorities
- Investigate disputes or enforce our policies and terms
How We Disclose Your Personal Information
We may disclose your personal information to third parties under certain circumstances, including:
- With Shopify, service providers, and vendors who perform services on our behalf (such as payment processing, cloud storage, shipping, analytics, and customer support)
- With business and marketing partners for advertising and promotional activities
- When you request or consent to sharing information with third parties
- Within our corporate group or affiliates
- In connection with business transactions such as mergers or bankruptcy proceedings
- To comply with legal obligations or protect our rights and users
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.
Information you submit may be transferred to and shared with Shopify and third parties located outside your country. Shopify may also use data from your interactions with our store and other merchants to improve its services and advertising tools.
To learn more about how Shopify handles your personal information, please visit Shopify’s Consumer Privacy Policy at:
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties.
Any information you share on public or social platforms may be visible to others and used without restriction by those third parties.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the legal age in your jurisdiction.
If you believe a child has provided personal information to us, please contact us to request deletion.
Security and Retention of Your Information
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
- Provide Services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including:
- Right to access your personal information
- Right to request deletion
- Right to correct inaccurate information
- Right to data portability
- Right to manage communication preferences and unsubscribe from marketing messages
If you are located in the United Kingdom or European Economic Area, you may also have the right to:
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
You can also learn more about Shopify privacy rights here:
We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about how we process your personal information, please contact us.
You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, or processed outside your country.
Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to protect transferred data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:
Email: alexander.isakov1@gmail.com
Address: ul. "Lunna Paprat", Sofia, 1326, Bulgaria
For the purposes of applicable data protection laws, we are the controller of your personal data.